If you have questions or concerns regarding this Policy, you should first contact [email protected]
This Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
- Gathering, Use and Disclosure of Non-Personally-Identifying Information
We collect both Non-Personally-Identifying Information and Personally-Identifying Information from you. “Non–Personally–Identifying Information” is information that, without the aid of additional information, cannot be directly associated with a specific person or entity. “Personally–Identifying Information,” by contrast, is information such as a name or email address that, without more, can be directly associated with a specific person or entity.
- Gathering Non-Personally-Identifying Information
(i) Web Browsers
Like most site operators, we gather Non-Personally-Identifying Information from you of the sort that web browsers, depending on their settings, may make available. That information includes your Internet Protocol (“IP”) address, operating system and browser type, and the locations of the web pages you view right before arriving at, while navigating and immediately after leaving this Site.
(ii) Web Cookies
A “Web Cookie” is a string of information that a site stores on a computer, and your browser provides to this Site each time you submit a query to the site. We use Web Cookies to track the pages that you visit during each Site session, both to help us improve your experience and to help us understand how this Site is being used. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
IF YOU DO NOT WISH TO HAVE WEB COOKIES PLACED ON YOUR COMPUTER, YOU SHOULD SET YOUR BROWSER TO REF– — USE WEB COOKIES BEFORE ACCESSING THIS SITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THIS SITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF WEB COOKIES. IF YOU REF– — USE WEB COOKIES , YOU ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
(iii) Web Beacons
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”
You may not decline Web Beacons. However, they may be rendered ineffective by declining all cookies or modifying your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis. Please note, however, that this only renders Web Beacons ineffective on this Site; Web Beacons in email communications cannot be rendered ineffective.
(iv) Third Parties’ Use of Web Beacons and Web Cookies
- Use of Non-Personally-Identifying Information
We analyze Non–Personally–Identifying Information gathered from users of this Site to help us better understand how this Site is being used. By identifying patterns and trends in usage, we are able to better design this Site to improve your experiences, both in terms of content and ease of use.
- Disclosure of Non-Personally-Identifying Information
From time to time, we may also release the Non–Personally–Identifying Information gathered from Site users in the aggregate, such as by publishing a report on trends in the usage of this Site.
- Collection, Use and Disclosure of Personally–Identifying Information
As defined above, Personally-Identifying Information is information that can be directly associated with a specific person or entity. We will only collect Personally-Identifying Information that you knowingly submit to us. We will not disclose Personally-Identifying Information to third parties unless we obtain your permission to do so at the time we collect it, except as set forth below:
- Registration and Other Information Provided to Us
In order to have a Jewelry Return Pack sent to you, we request certain personally identifiable information from you on the request form On the request form you are required to give contact information (such as name, address and email address). We use this information to send you the Jewelry Return Pack and to communicate with you once we receive your Jewelry Return Pack.
When you sign up for our affiliate program we collect your name, address, and email address. We ask for your domains in which you will be linking marketing materials from as well as some site information. You also have the ability to refer a friend to let them know about our affiliate program. We will ask for your friend’s email address so that we may send them a one time email inviting them to sign up for our affiliate program. Cali Gold Exchange Corp. stores this information for the purpose of tracking the success of the affiliate referral program.
- Other Disclosures
(i) Employees and Third Party Processors
We will disclose Personally–Identifying Information to our employees, contractors, affiliates, vendors and suppliers who process Personally–Identifying Information on our behalf or participate with us in the provision or operation of this Site. We use other third parties such as a shipping company to fulfill orders, an email service provider to send out emails on our behalf and a third party marketing provider to provide broadcast email services for us. When you sign up for a Jewelry Return Pack, we will share your name and address as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for promotional purposes.
(ii) By Law, to Protect Rights and to Comply with Our Policies
We disclose Personally–Identifying Information if: (1) required to do so by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, legal process served on our Web site or in response to a subpoena or court order; (2) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect our property or other rights, or the rights of other users, third parties or the public at large; or (3) we believe that you have abused the service by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws.
(iii) Business Transfers; Bankruptcy
Unless you opt-out at the point of collection of your Personally-Identifying Information, we may email you about products and services that we believe may be of interest to you. Also, unless you opt-out at the point of collection of your Personally-Identifying Information, we may also provide your email information to third parties, so that those third parties may directly contact you about additional products and services. If you wish to opt-out of receiving emails from us or from third parties, you may opt-out at the point of collection of your Personally-Identifying Information or follow the instructions at the bottom of each email.
- Contests, Giveaways and other Promotions
The security of your personal information is important to us. When you enter sensitive information (such as your Cali Gold Exhange Corp number) on our signature page, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at [email protected]
- Collection and Use of Information by Third Parties Not Covered By This Agreement
If we decide to change our privacy practices, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we change how we use your personally identifiable information, we will notify you here, by email, or by means of a notice on our home page.
- Updating, Correcting or Deleting Personally Identifiable Information
If your personally identifiable information changes, you may correct, or update it by emailing our Customer Support at [email protected] or by contacting us by postal mail at the contact information listed below. If you no longer desire our service, you may delete your personally identifiable information by emailing our Customer Support [email protected] will respond to your request within 30 days.
- Customer Testimonials
We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.
This policy is effective as of and was last updated on February 2015.